Valet Trash Operations Software
The operating system for valet trash.
Schedule routes, guide porters, monitor live progress, review work together, and prepare payroll and client reports—all in one connected workflow.
109,000+
Doors under nightly service
525+
Communities serviced
1,100+
Route-nights every week
9,600+
Violations documented monthly
The industry runs on duct tape
Most valet trash operators juggle spreadsheets, WhatsApp groups, and paper logs. Property managers get morning-after excuses instead of proof. And every missed pickup chips away at the contract renewal.
There's a better way.
Fragmented Tools
Spreadsheets for routes, WhatsApp for communication, paper for violations. Nothing talks to anything else.
“Did you actually service last night?”
When a property manager asks, most operators have nothing to show. No proof means every complaint becomes a credibility fight.
Porter Turnover
Disorganized routes, unfair workloads, and zero recognition drive the industry's #1 problem: losing good porters.
Porter Mobile App
Purpose-built for the field, in English and Spanish. Porters learn it in minutes — clear route instructions, one-tap photos, violation logging — and it keeps working with zero cell signal.
- Simple enough to use on night one
- Works offline and syncs when signal returns
- One-tap photo documentation
- English and Spanish, out of the box
Operations Command Center
See every route, every property, and every porter from a single dashboard. Drag once to staff the week, watch the night move in real time, and review completed work together.
- Route creation with property and unit assignment
- Schedule board with weekly workload view
- Live GPS map during active routes
Nightly Proof of Service
Every pickup is photo-documented and geofence-verified. The system knows how many photos each stop should have and flags anything missing — so a miss surfaces to you first, not to your property manager.
- Photo evidence with automatic completeness checks
- Geofence verification at every property
- Missed pickups, missing photos, and rushed routes auto-flagged
- A branded report in every property manager’s inbox each morning
Violations That Hold Up
Twelve typed, photo-backed violation categories with severity, location, and timestamps. Export a professional PDF your property manager can forward to the resident — with clear evidence instead of conflicting accounts.
- Photo required on every violation
- PDF export with map snapshot and metadata
- Violation summaries in every daily report
Residents Watch It Happen
Residents scan a QR code at the mailroom and get their pickup schedule, set-out reminders timed to the actual route, and a home screen that turns green the moment a porter is on site. No app store, no account, no password.
- Connected by QR code in seconds, no login to remember
- Set-out reminders timed to each route’s window
- Live “collection in progress” status during service
- Fewer violations, fewer “did they come yet?” calls
Depth where it counts
From a single property to a multi-state operation, Doorstep One runs the whole night — not just the checklist.
Supervisor Review
Route work can flow through an approval queue before it reaches reports — with locking, edits, and a full audit trail.
Automatic Exception Detection
Missed pickups, missing photos, geofence failures, and suspiciously fast routes are detected hourly and land in one inbox.
Free Property Manager Seats
Give every PM a live portal — reports, violations, and proof of service.
Resident Experience
Residents scan a QR code to see pickup schedules, get set-out reminders, and watch service happen live.
Evidence That Survives
Photos upload in the background — even if the app closes — and the system reconciles every photo it was promised.
Audit Trail
Every change to every record, tracked. Reconstruct any service night, any past date, with monitoring history.
Built for every role in the industry
Whether you run the operation, manage the property, or are starting from scratch — Doorstep One has you covered.
Valet Trash Operators
Keep every community you've signed. Proof of service, automated PM reporting, and one command center for the whole operation.
Learn MoreProperty Managers
Verified service every morning — photo evidence, violation reports, and a live portal.
Learn MoreEntrepreneurs
Starting a valet trash business? Launch on the same professional rails the big operators run on.
Learn MoreFirst month free. Then 50% off for a full year.
Every feature is included, and every property manager seat stays free. Book a demo and start within 14 days to qualify.
- Use the first free month on your real operation — no card required
- 50% off the monthly list price for 12 months, locked in writing
- Unlimited properties, units, and property manager seats
- Hands-on onboarding and priority support
First month free, then $19.50 per active team seat per month for 12 months. The monthly list price is $39.
After the offer, continue at $39 month-to-month or $32 per month with annual billing. Annual pricing is a separate option; discounts do not stack.
Available to new Doorstep One customers who start within 14 days of their demo.