Valet trash software for the whole service night
The operating system for valet trash
Schedule routes, guide porters, monitor live progress, review work together, and prepare payroll and client reports—all in one connected workflow.
109,000+
Doors under nightly service
525+
Communities serviced
1,100+
Route-nights every week
9,600+
Violations documented monthly
“We had invested six figures building software around our own operation. After piloting Doorstep One, we found a more capable platform—with live operations, exception reporting, property reporting, and payroll—for far less than continuing to build and maintain it ourselves.”
Leadership team, G&H Trash ValetThe industry runs on duct tape
Most valet trash operators juggle spreadsheets, WhatsApp groups, and paper logs. Property managers get morning-after excuses instead of proof. And every missed pickup chips away at the contract renewal.
There's a better way.
Fragmented Tools
Spreadsheets for routes, WhatsApp for communication, paper for violations. Nothing talks to anything else.
“Did you actually service last night?”
When a property manager asks, most operators have nothing to show. No proof means every complaint becomes a credibility fight.
Porter Turnover
Disorganized routes, unfair workloads, and zero recognition drive the industry's #1 problem: losing good porters.
The connected alternative
One system carries the whole service night.
Plan the route, guide the work, verify every stop, and send the proof—without rebuilding the story across four different tools.
01
Plan
Build routes and staff the week.
02
Run
Guide every porter, stop by stop.
03
Prove
Verify each pickup and exception.
04
Report
Send the full story to clients and payroll.
Porter Mobile App
Purpose-built for the field, in English and Spanish. Porters learn it in minutes — clear route instructions, one-tap photos, violation logging — and it keeps working with zero cell signal.
- Simple enough to use on night one
- Works offline and syncs when signal returns
- One-tap photo documentation
- English and Spanish, out of the box
Operations Command Center
See every route, every property, and every porter from a single dashboard. Drag once to staff the week, watch the night move in real time, and review completed work together.
- Route creation with property and unit assignment
- Schedule board with weekly workload view
- Live GPS map during active routes
Nightly Proof of Service
Every pickup is photo-documented and geofence-verified. The system knows how many photos each stop should have and flags anything missing — so a miss surfaces to you first, not to your property manager.
- Photo evidence with automatic completeness checks
- Geofence verification at every property
- Missed pickups, missing photos, and rushed routes auto-flagged
- A branded report in every property manager’s inbox each morning
Violations That Hold Up
Typed, photo-backed violation records with location and timestamps. Export a professional PDF your property manager can forward to the resident — with clear evidence instead of conflicting accounts.
- Photo required on every violation
- PDF export with map snapshot and metadata
- Violation summaries in every daily report
Residents See It Happen — and Hear When Plans Change
Connected residents see schedules, get set-out reminders, and watch service turn live. Your team can send targeted operational notices by push plus a persistent inbox, and residents can send optional photo-backed support requests directly to the valet team.
- QR- and invite-link-guided connection
- Set-out reminders and live service status
- Service alerts, schedule changes, and property announcements
- Persistent inbox with delivery and open visibility
- Optional photo-backed support requests with configurable reasons
Depth where it counts
From a single property to a multi-state operation, Doorstep One runs the whole night — not just the checklist.
Supervisor Review
Route work can flow through an approval queue before it reaches reports — with locking, edits, and a full audit trail.
Automatic Problem Detection
Missed pickups, missing photos, geofence failures, and suspiciously fast routes are detected hourly and land in one inbox.
Free Property Manager Seats
Give every PM a live portal — reports, violations, and proof of service.
Resident Notices & Support
Send targeted operational notices by push plus a persistent inbox, and receive optional photo-backed support requests.
Evidence That Survives
Photos upload in the background — even if the app closes — and the system reconciles every photo it was promised.
Audit Trail
Every change to every record, tracked. Reconstruct any service night, any past date, with monitoring history.
Built for every role in the industry
Whether you run the operation, manage the property, or are starting from scratch — Doorstep One has you covered.
Valet Trash Operators
Keep every community you've signed. Proof of service, automated PM reporting, and one command center for the whole operation.
Learn MoreProperty Managers
Verified service every morning — photo evidence, violation reports, and a live portal.
Learn MoreEntrepreneurs
Starting a valet trash business? Launch on the same professional rails the big operators run on.
Learn MoreFirst month free. Then $19.50 per active team seat per month for your first paid year.
Every feature is included, and every property manager seat stays free.
- Use the first free month on your real operation — no card required
- 50% off monthly or annual seats for the first paid year
- Seats added during the first paid term receive the same 50% discount. Annual is $192/seat ($16/month equivalent)
- Unlimited properties, units, and property manager seats
- Your first route, ready in under 10 minutes—with hands-on help whenever you want it.
First month
$0
No card required
First paid year · 50% off
- Monthly billing
$19.50/ month
per active team seat
Billed monthly
- Annual billingBest value
$16/ month
per active team seat
Billed $192 annually
Applied automatically when you start a free trial.