Valet trash software that helps operators keep every community
Contracts aren't lost on price, they're lost the night a property manager asks for proof and you don't have it. Doorstep One stamps every photo with time and GPS, catches misses before they become complaints, and puts your branded report in every property manager's inbox the next morning.
Every photo
Stamped with time and GPS
Hourly
Eight automatic problem checks
Daily
Branded report for every property manager
EN / ES
Porter app, out of the box
The problems you know too well
“Porters no-show and you find out at 9 PM”
Real-time tracking shows where every porter is right now and which routes haven’t started, while there’s still time to reassign the route or add a helper.
“Property managers call asking if service happened”
Every property manager gets the property’s report automatically the morning after, once the night’s routes are done — and their own free login to check anytime.
“A resident claims a missed pickup and it’s your word against theirs”
Pull up that unit’s record from that night: photos if it was monitored or flagged, time and location, and the route’s activity. Disputes end in seconds, not email chains.
“You can't tell if routes are efficient or bloated”
Route management with a weekly schedule board replaces spreadsheets with structured status tracking and workload views.
Scale without adding headcount
Automate the work that currently requires admins, supervisors, and late-night phone calls. Default porters are scheduled automatically, off-site work is flagged, problems are checked every hour, and reports send themselves.
- Default porters scheduled automatically; off-site work flagged
- Missed routes and pickups, skipped parts of a route, missing photos, early starts, routes finished too fast, and reports that couldn’t send, flagged every hour
- Reports that send themselves once the night’s routes are done
- Real-time porter tracking with nightly route playback
Win and retain contracts
Property managers renew providers they can verify. Photo-proofed service, professional branded reports, and a free login for every property manager give you an unfair advantage in renewals and RFPs.
- Your logo on every property manager email and PDF
- Unlimited property manager logins, always free
- Targeted resident notices for delays, schedule changes, and property updates
- Violation documentation with PDF export for lease enforcement
- Data-driven contract renewal conversations
What your property managers get
Every property manager signs in on their own free login and sees last night inside their community: the path walked, every photo pinned where it was taken, and each violation one click away. Send any prospect the sample morning report to show them what they’d get from you.
- The morning report, automatically, once the night’s routes are done
- Last night on a map, clipped to their community
- A one-page PDF for every violation, ready for the resident
- “Not serviced” and the reason when a night doesn’t run
Team routes, for the nights that need more hands
Put two to ten porters on one route for the night. Set default porters on the route, or add a helper from the Schedule board or Live Tracker, even after the route has started. Everyone works one list, each porter is credited for their own work, and night pay splits itself. One porter per route is still the simplest setup for most properties.
- Add a helper mid-route; it appears in their app right away
- Teammates see each other’s doors checked off within seconds
- Each porter credited for their own work
- Night pay splits between the porters who start
Built for operators who think big
Whether you run 20 properties or 300, the platform scales with you.
Route Management
Staff two weeks from one board. Default porters schedule themselves; cover a call-out and set a one-night rate from the same cell.
Supervisor Review
Optional review: turn it on and nothing reaches a property manager until your team approves it.
Client Reporting
Your logo on a report for every property manager, sent automatically once the night’s routes are done.
Porter App
iPhone and Android, English and Spanish, simple enough for night one. Keeps working with no signal.
Resident Notices
Communicate before complaints arrive with targeted push alerts and a persistent resident inbox.
Multi-Property
All your properties in one dashboard, organized into regions your way.
Supervisors on the Phone
Supervisors run tonight from their phone: see what needs attention, open the photos, reach or reassign the porter, and step in without taking over the route.
Not Serviced, Said Plainly
When a night doesn’t run, say why: the property manager sees “not serviced” and the reason, and you choose whether the porter is paid.
Catch-Up Reports
Added a property manager late? Send them up to 31 past nights in one email. Each property shows who every night’s report went to.
Running 20 properties or more? See how Doorstep One is built for multi-property operators— scoped supervisor access, automatic reports for every property manager at every property, and one live board for the whole portfolio.
See how it holds up on your routes
Bring your routes, team structure, and reporting needs. We'll show you the shipped product in a focused 30-minute demo.
Or start your free trial now. Your first month is free, and no card is required.