Run 20 properties — or 300 — from one board
At portfolio scale, the hard part isn't doing the work — it's knowing, every night, that the work happened at properties you'll never personally walk. Doorstep One makes hundreds of simultaneous route-nights inspectable by a team of a few people.
525+
Communities serviced
109,000+
Doors under nightly service
1,100+
Route-nights every week
18+ million
Doorstep pickups a year
What breaks between 3 properties and 30
You can’t walk every property anymore
The Live Tracker puts every property, route, and porter on one board — not started, in progress, paused, complete — so a route that hasn’t started shows up while there’s still time to act.
Supervisors either see everything or nothing
Scope access by region, property, and responsibility. Each supervisor runs their slice; operations sees the whole portfolio.
Every property manager wants proof their own way
Every property manager at every property gets their own report automatically, and can switch off the properties they don’t need. Sender name, reply-to, and CC can differ by region or property. A daytime sweep can send its own report, and internal routes never show up in one.
The quality bar that held at 3 properties slips at 30
Every hour, Doorstep One checks the whole portfolio for missed routes and pickups, skipped parts of a route, missing photos, off-site work, early starts, and routes finished too fast or never finished. Everything it finds lands in one exceptions inbox. Turn on review and a supervisor approves the night’s work before any client sees it.
A call-out leaves a route short-handed
Add a helper to tonight’s route from the Schedule board or Live Tracker, even after it has started; the route appears in their app right away. Two to ten porters work one list, each is credited for their own work, and night pay splits itself. One porter per route is still the simplest setup for most properties. See team routes
Regional supervisors aren’t at a desk at 9 PM
The Monitor tab puts tonight on their phone: properties that need attention rise to the top, and they can open the photos, call or reassign the porter, or step into the route without taking it over.
The chain, in production
One operator, one month of evidence
Here is what the chain produced across G&H Trash Valet’s portfolio in July 2026.
24,177
Service records in July 2026
99.9%
Included photo evidence
98.2%
GPS-verified
Built for the operator a vendor-diligence checklist is looking for
When a management company evaluates you, your software answers half the questionnaire.
A record of every change
An organization-wide audit trail on service records, reviews, and edits — the answer to “how do we know this evidence is real?”
Route playback
Replay any night at any property — where the porter walked, what was serviced, when problems occurred.
Schedule board
Staff every route across the portfolio from one board, with default porters scheduled automatically, and see unstaffed nights before they start.
Rebuild any past night
When a dispute surfaces weeks later, reconstruct exactly what was monitored, collected, photographed, and reviewed.
Unlimited property managers, free
Every manager across every property gets their own login to reports, photos, and history for only their properties — never a line item.
Resident notices, property by property
Targeted operational notices that respect quiet hours in each property’s local time.
Region filters
Group properties into regions and pick any combination of regions on the major lists and reports.
Every report accounted for
Each property shows who every night’s report went to. Added a manager late? Send up to 31 past nights in one catch-up email.
Not serviced, said plainly
When a night doesn’t run, say why: the property manager sees “not serviced” and the reason, and you choose whether the porter is paid.
Portfolio operations questions
Yes. Access is scoped by region, property, and responsibility — a regional supervisor sees their properties, not the whole portfolio, and ownership stays clear as the team grows.
Yes. Each property has its own monitored units and service points, geofence, report sender name, reply-to and CC, which routes appear in its report, and resident settings. Every property manager on a property gets its report automatically; the earliest send time is set once for your organization.
No. Pricing is per active team seat with unlimited properties and unlimited units — and property managers are unlimited and always free, each with their own login, no matter how many properties you serve.
Your first route is ready in under 10 minutes, and properties roll out one at a time from there — most teams start with a region, prove the morning report to those property managers, and expand on their own schedule.
Bring your whole portfolio onto one board
See portfolio-scale operations on real data in a focused 30-minute demo.
Or start your free trial now. Your first month is free, and no card is required.