Turn trash night into a five-star amenity
Residents pay a premium for valet trash — and most never see anything but a missed pickup. Doorstep One gives every resident a live window into their service: schedules, set-out reminders, and a home screen that turns green when the porter arrives.
Connected in seconds, no login to remember
Residents scan a QR code posted at the property, pick their building and unit, and they’re connected. No account creation, no password — the invite link is the credential.
- QR-code onboarding posted right at the property
- Building and unit self-selection
- Works on any modern phone
- Enabled per-organization — you control the rollout
Reminders that prevent violations
The most common violation is a late set-out. Residents opt into push reminders timed to each route’s set-out window — so bins are out before the porter arrives, not after.
- Set-out reminders timed to the actual route schedule
- Respects cancellations and schedule changes automatically
- Per-device opt-in and opt-out
- Fewer violations, fewer resident complaints
Live “collection happening now” status
When a porter starts servicing the property, connected residents see it live. The guessing game — “did they come yet?” — is over.
- Real-time service status on resident home screens
- Pickup schedule always visible
- Builds resident trust in the amenity they pay for
Why operators and PMs love it
A resident experience no other valet trash software offers.
A premium amenity, visibly premium
Residents see professional, verifiable service — not just a flyer on the door.
Fewer violations
Set-out reminders catch the #1 violation cause before it happens.
Happier property managers
Resident complaints drop when residents can see the schedule and live status themselves.
Differentiation in every RFP
Offer a resident experience the national providers charge premium contracts for.
No app-store friction
QR connect means adoption doesn’t depend on downloads and passwords.
You stay in control
Resident features are enabled per organization and per property — roll out at your pace.
Make trash night part of your pitch
See the resident experience live — from QR scan to green home screen.
First month free, then $19.50 per active team seat per month for 12 months. The monthly list price is $39.
Available to new Doorstep One customers who start within 14 days of their demo.