Doorstep One
FeaturesPlatform overview

Manage every valet trash workflow in one platform

Doorstep One valet trash management software replaces fragmented tools with one command center for routes, service verification, payroll, and reporting.

Proof of Service

Photo proof on the units and service points you choose, geofence checks, eight automatic problem checks, and optional supervisor review: the whole evidence chain.

Operations Command Center

Route creation, assignment, and status tracking with geofence verification. Every property, route, and porter on one live board, including team routes and supervisors’ phones.

Team Routes

When a route needs more hands, put two to ten porters on it for the night. Everyone works the same list on their own phone and sees teammates’ finished doors appear in real time, each porter is credited for their own work, and night pay splits itself. One porter per route is still the simplest setup for most properties.

Payroll & Route Compensation

Configure route rates, handle day and assignment overrides, review porter totals, and export payroll-ready detail.

Porter Mobile App

Simple enough to use on night one. Works offline, in English and Spanish, with one-tap photo capture and automatic sync.

Automated Reports

An automatic morning report for every property manager, with the night’s photos and a PDF of every violation.

Violation Management

Photo-first violation records with your own reasons, the collection outcome, time, and location, plus a one-page PDF for the resident.

Resident Experience

QR- and invite-guided access, reminders, live service status, targeted operational notices with a persistent inbox, and a way to report a service issue, with photos.

And so much more

Every feature is designed for the unique demands of nightly doorstep operations.

Geofence Verification

Automatically verify porters are on-site with GPS geofencing at every property.

Real-Time Tracking

Watch porters live on a map during routes and replay any night's route the next morning.

Supervisors on the Phone

Supervisors run tonight from their phone: see what needs attention, open the photos, reach or reassign the porter, and step in without taking over the route.

Photo Evidence

Every photo is timestamped and GPS-tagged for indisputable proof of service.

Reports That Wait for the Night

The morning report goes out once every route is done and every photo has uploaded (and the night is approved, if you review), never half-finished.

Not-Serviced Notices

When a night doesn’t run, say why: the property manager sees “not serviced” and the reason, and you choose whether the porter is paid.

QR Code Scanning

Every unit gets a printable QR code; porters can scan one to jump straight to that unit.

Multi-Property Support

Manage hundreds of properties from a single dashboard with property-level controls.

Multi-Language Support

Full English and Spanish support in the Porter App for your diverse workforce.

See it in action

Schedule a personalized demo and see how Doorstep One can transform your operation.

Or start your free trial now. Your first month is free, and no card is required.