Doorstep One
Buyer guideReviewed September 27, 2026

Best valet trash software: compare 8 platforms

Choose software for the way you run service: verify every route, give property managers useful reports, and understand the bill before moving your team.

Our buyer verdict

Start with the service night you need to prove

If you run porters across property contracts, start with Doorstep One. Run a real route in your trial and judge the report your property manager receives the next morning.

Operators with contracts to protect

Doorstep One gives every property manager their own login and a report that waits for the finished night, flags problems before clients notice, and lets a whole crew work one route with pay that splits itself. Explore the porter app and G&H’s customer story.

Communities running service in-house

Some platforms also sell directly to properties that run doorstep collection with their own staff. Doorstep One is built only for operators: the property manager is your client, and the reports they receive carry your logo.

Teams that need only one piece

CompanyCam focuses on photo documentation; Connecteam and Swept cover broader field-team workflows. They fit when you already have a reporting process and need to replace one tool. Count the manual work it takes to turn their output into a valet trash report.

Price the whole team

Doorstep One is $39 per active team seat per month, or $32 per seat per month billed annually. Property managers are always free, and every property and unit is included, so the price doesn’t climb as your portfolio grows. Most valet-specific platforms tier by units, properties, or communities instead. See Doorstep One’s full pricing and trial terms.

Disclosure: Doorstep One publishes this guide and is one of the eight products compared. The recommendation is ours; the review date and notes under the table show how we read each vendor.

Selection rule

Products must be publicly available to independent operators and relevant to at least one core valet-trash workflow.

Evidence rule

Claims come from vendor pricing, feature pages, documentation, app listings, signup flows, and Doorstep One's shipped product—not sales-call assumptions.

Corrections

Doorstep One publishes this comparison. Findings are dated, and anything that has changed can be corrected through the contact link below the table.

Full comparison

Valet trash software, side by side

Price, field work, proof, and client reporting across the valet-specific platforms and the general tools operators adapt.

Scroll horizontally—or focus the table and use ←/→—to compare all 8 vendors. The capability and Doorstep One columns stay in view.

Pricing and feature comparison of Doorstep One, Valet Hero, ECS Valet Mobile, Trash Scan, The Valet Trash App, Connecteam, Swept, CompanyCam
CapabilityDoorstep OneValet-specificValet HeroValet-specificECS Valet MobileValet-specificTrash ScanValet-specificThe Valet Trash AppValet-specificConnecteamAdaptable toolSweptAdaptable toolCompanyCamAdaptable tool
Pricing and access
Price$39 per seat per monthOr $32 per seat per month billed annually. Property managers are always free.$49.99 per seat per month$139–$699 per monthTiers set by unit capacity$299–$1,199 per monthPlus a setup fee per property and paid add-on packs$100–$1,000 per month12-month term; setup fee on the smaller plansFree up to 10 users$35–$119 per month per hub for the first 30 users$30–$225 per monthRises with the number of locations$63–$249 per monthBilled annually; $29 per user beyond the included 3
Plans and limitsEvery feature, no capsOne plan with unlimited properties, units, and property managers.Unlimited properties and unitsAlso sells a per-unit plan to properties that run the service themselvesCapped by unit count1K, 8K, or 25K units; features vary by tierCapped by property count5, 25, or 50 properties; features vary by tierTwo communities on the entry planFeatures vary by tierFeatures vary by tierNo unit recordsFeatures vary by planOne project per addressNo unit records; checklists and client access start at Crew
Free trialOne month, no card30 days, no card14 days, no cardFree trial offeredLength not publishedNo public claim14 days, no cardNo public claim14 days, no card
Admins and office teamNo cap on admins or supervisorsAdd everyone who runs the business. Each is one team seat.Up to 3 admins per accountA named property manager takes one of the threeNo public claimUsers capped by tier10, 50, or 100 usersPooled licenses40 or 200 users and communitiesAdmin and manager rolesUnlimited usersCore capped at 2 users$29 per extra user on other plans
Running the night
Scheduling and routesA schedule board built for routesSet each route’s porters once. Cancel a night, tell the property, and settle the porter’s pay in one step.Drag-and-drop dispatchCancels a night with a reason; telling the property and paying the porter aren’t mentionedTask managementWith route optimizationTask managementPickup schedulingShift and job schedulingLocation schedulingWith work ordersTasks and project boardsNo route scheduling
More than one porter on a routeUp to 10 porters on one routeEveryone works the same list on their own phone and sees teammates’ finished doors appear in real time. Add a helper mid-route; each porter is credited for their own doors, and night pay splits automatically.Two-person crewsDoesn’t mention a live shared list, credit per porter, or split payNo public claimNo public claimNo public claimTeam shiftsNot route- or unit-awareNo public claimNo public claim
Live trackingLive map, progress, and GPS trailSupervisors follow along from the web or a phone and can step in mid-route. On team routes, each porter’s trail has its own color.Live map and progressLive porter mapPremier and upLive mapProfessional and upGPS portalVaries by tierGPS breadcrumbsEvery 5–10 minutes; Expert and upGPS clock-insMap of job addressesNo live worker tracking
Works without cell signalWorks fully offlinePhotos keep uploading even after the app closes.Offline, then syncsNo public claimNo public claimNo public claimInternet requiredWorks offlineOffline photosLimited to cached projects
Paying portersPay set per routeRates by day of the week and one-off changes for any night. Pay periods add it up, team nights split automatically, and a cancelled night can still be paid.Time clock and hours exportDoesn’t mention pay per route, team splits, or paying for a cancelled nightMobile timesheetsNot on the entry planTime tracking add-onPayroll exports on EnterpriseClock in and outTime clockFlat pay per job added by handTime trackingHours-based exportTime clock in early access
Supervisors and regionsEveryone sees only their shareGive a supervisor a region or a few properties, and their board, review inbox, and phone show only those, without the noise from the rest.District managersDoesn’t mention limiting a manager to their own propertiesMulti-region supportDoesn’t mention limiting a manager to their own propertiesPortfolio reportingEnterpriseNo public claimNo public claimNo public claimNo public claim
Proof and quality control
Photo proofYou decide what needs a photoDoorstep One knows which units and service points you require photos for, and flags any photo that never arrives.One photo rule per routeEvery door, a random 10% of doors, or problems only; doesn’t mention flagging a missing photoPhoto verificationViolation photosPhotos and door trackingVaries by tierPhoto formsInspection photosGPS and time on every photoNo per-unit photo requirements
Continuous photo captureThe camera stays openShoot a whole floor or compactor in one session, as many photos as it needs, and log a violation to any unit without leaving the camera.Photos taken one at a timeUploads run in the background; no open-camera mode mentionedNo public claimSingle-tap violation photosNo public claimNo public claimNo public claimThe camera stays openNo per-unit issue logging
Proof beyond the doorService points for anythingCompactors, trash chutes, pet and pool areas, whole floors or buildings, a uniform selfie: any checkpoint you want proven, in the order you set.Compactor before and after photosOne on/off setting for every communityQR checkpointsQR codes along the routeNo public claimCustom formsNot tied to a routeInspection checkpointsPhoto checklist fieldsCrew and up; no route order
Work only your team seesInternal checks and QA routesA uniform selfie on arrival, or a whole QA route a manager walks once a month to check the porters: logged like any other work, never shown to property managers.A clock-in photoDoesn’t mention other internal checks or internal-only routesNo public claimNo public claimNo public claimNo public claimNo public claimPhotos private until sharedNo required internal checks
Condition checksYour own status setsBuild lists like Trash Chute: Clear / Clogged and attach them to any service point. Porters answer in one tap, and reports show it.Compactor photosNo status options like Full / Empty mentionedNo public claimNo public claimNo public claimCustom formsNot tied to a route or service pointNo public claimProject labelsNot per service point
Automatic problem detectionProblems flagged before clients noticeMissed doors and routes, skipped parts of a route, missing or unfinished photo uploads, violations without photos, off-site work, unfinished, rushed, or early routes, and reports that couldn’t go out.Missed-shift alertsDoesn’t mention missed doors, missing photos, or rushed routesNo public claimNo public claimNo public claimNo public claimLate and no-show alertsActivity dashboardsDoesn’t mention flagging missed work
Approval before clients see itSupervisor approval on every recordTurn it on and every kind of record waits for a supervisor, from doors and service points to violations, and late changes go back for review.Approval for violationsDoesn’t mention reviewing door or service point recordsMentions a review stepDoesn’t say what it coversNo public claimNo public claimNo public claimNo public claimNo public claim
Reviewing as a teamOne review inbox, worked togetherSeveral reviewers clear hundreds of records at once, seeing who’s on each one live. Each sees only the properties or regions they’re responsible for.A violation queueDoesn’t mention reviewers working it together or seeing only their propertiesNo public claimNo public claimNo public claimNo public claimNo public claimNo public claim
Fixing problems mid-routeSend work back before the night endsWith approval on, send a record back and the porter redoes it before the route can finish.No public claimNo public claimNo public claimNo public claimNo public claimNo public claimNo public claim
Replaying a past nightReplay any night like a videoScrub to any moment to see where every porter was and each thing they logged, on the map. Then see who reviewed it and every change since.Live map during the shiftDoesn’t mention replaying past nightsNo public claimNo public claimNo public claimNo public claimNo public claimPhoto timeline per projectNo map replay mentioned
Violation recordsPhoto-backed violationsYour own reasons and a map of where it was logged, on a printable one-page PDF with your message to residents, set for the company, a property, or a route.Violation PDFs and finesYour own reasons; fines can go on the property’s invoiceViolation reportingTop-violator insightsViolation documentationEscalation insightsViolationsMidsize and upPhoto formsNo violation recordsInspection notesNo violation recordsTagged photosNo violation records
Clients and residents
Property managersUnlimited, and always freeEach manager gets their own login to only their properties and the daily report by email. Remove one in a click, without touching anyone else’s access.One shared passcode per propertyPrinted on the resident welcome flyer. Removing one person means changing it for everyone.8, 30, or 60 portal usersBy tierPortal on Professional and upUp to 50 users on EnterpriseManager portalEnterpriseNo public claimClient portalTop plan onlyGuest access per projectCrew and up; no client portal
Daily property reportsSent once the night is finishedEvery manager gets a daily email with PDF once all routes are done and every photo has uploaded. A report that can’t go out is flagged in your exceptions inbox.Reports sent on a scheduleDoesn’t mention waiting for unfinished routesScheduled reportsPremier and upProperty reportsFeatures vary by tierDaily reportsMidsize and upForm PDFs by emailInspection reportsReports built by hand
Reports reaching the right peopleSee who got every reportResend up to a month of nights in one email. Set CC, reply-to, and sender name by property or region.An email list per communityDoesn’t mention a record of who got each report, or catch-up resendsNo public claimNo public claimNo public claimNo public claimNo public claimNo public claim
The resident experienceA resident app, no login neededPickup schedules, set-out reminders, and live pickup status.A public web pageNo resident app; text sign-upText alertsPremier and upResident textsCommunity site is a paid packNotificationsEnterpriseNo public claimNo public claimNo public claim
Telling residents what’s happeningNotices residents actually seeTarget a property, route, or unit, and send now or schedule. Push plus an inbox, with delivered and opened receipts.Automatic textsArrival and completion messages with fixed wordingBroadcasts and alertsPremier and upResident text alertsProfessional and upNotificationsEnterpriseEmployee messagesNot for residentsClient messagesNot for residentsNo public claim
Residents reporting issuesPhoto-backed resident reportsResidents choose from your reasons, and you see the unit’s recent service and violations beside each one.A contact formPhoto optional; doesn’t mention showing the unit’s service historyNo public claimCommunity siteNo public claimEmployee help deskNot for residentsClient messagesNot for residentsNo public claim
When GPS tracking runsOnly during a routeNever off the clock.No public claimNo public claimNo public claimNo public claimOnly while clocked inA GPS check at clock-inLocation on each photo

Competitor details come from each vendor’s public website, pricing, help documentation, and app listings, reviewed September 27, 2026; pricing rechecked September 27, 2026. A dash means we found no public claim, not that the capability is missing. Doorstep One details reflect the shipped product. See something that changed? Send us a correction.

Valet trash software comparison

Compare the workflows that shape service quality

Photos alone don’t keep a contract. What keeps it is catching problems before the property does, reports that arrive complete, and managers who can see the work for themselves.

Where Doorstep One differs

12 advantages in one connected workflow

Adaptable tools can supply some of the building blocks. Doorstep One connects them around the way a valet trash night actually runs.

Unlimited, free property managers

Every manager gets a login and the report

Add every manager a property has, at no cost. Each gets their own login to only their properties and the daily report by email, and you can remove one without touching anyone else.

Reports that wait for the work

The morning report never goes out half-finished

It sends once every route is done and every photo has uploaded, after supervisor approval if you use it. See who received each night’s report and resend up to a month of nights in one email.

Team routes

A whole crew on one route, every phone in sync

Put up to 10 porters on one route, even mid-night. Every door a teammate finishes appears on everyone’s phone in real time, each porter is credited for their own work, and night pay splits automatically.

Automatic problem detection

Problems surface before clients notice

Missed doors and routes, skipped parts of a route, missing or unfinished photo uploads, off-site work, and unfinished, rushed, or early routes are flagged on their own, and clear once they’re fixed.

Review as a team

Review the whole night together

Turn on approval and several reviewers work one inbox at once, seeing each other live, across every kind of record, not just violations. Send a record back and the porter redoes it before the route can finish.

Every photo accounted for

Missing photos never slip by

Doorstep One knows which units and service points you require photos for, from arrival proof to departure proof, and flags any photo that never arrives.

Proof beyond the door

Prove any checkpoint, with your own statuses

Make a service point of anything a contract covers: compactors, chutes, pet and pool areas, whole floors or buildings. Attach your own status lists, like Trash Chute: Clear / Clogged.

Internal-only checks

Your quality bar stays internal

Arrival selfies and quality checks porters must complete but property managers never see, kept apart from client-facing proof.

Live oversight

Supervisors can step in mid-route

Follow live progress and the GPS trail from the web or a phone, and step in without losing who did, or corrected, the work.

Pay by the route

Porter pay that matches the work

Set pay for each route, with rates by day of the week and one-off changes for any night. Team nights split automatically, and a cancelled night can still be paid.

Residents in the loop

Resident communication closes the loop

Send targeted notices with delivered and opened receipts, and receive photo-backed resident reports with the unit’s recent service beside them.

Privacy by design

GPS tracking ends when the route does

Location is collected to verify service while a route is being worked, never as an always-on employee tracker.

Buyer decision guide

Answers for the way operators buy software

Start with your routes, team, proof requirements, client access, and field conditions. These short answers summarize the full table above.

What should an established or multi-state operator look for?

Look for route planning across many properties, regions with scoped supervisors, crews that can share a route, live field visibility, offline operation, proof-of-service controls, a report that reaches every property manager, secure client access, and pricing that stays predictable as the team grows. Doorstep One is built around those workflows; use the table above to score every product against your own routes.

Learn more: Doorstep One product tour, Operations, Pricing

What replaces valet trash spreadsheets and group texts?

Purpose-built operations software brings assignments, live progress, service evidence, exceptions, reporting, and client visibility into one system. Adaptable workforce tools can replace parts of scheduling and messaging, but may need configuration for unit-level service records and property reporting.

Learn more: Doorstep One product tour, Operations, Reporting

Which platforms support proof, reporting, and offline porter work?

Doorstep One works fully offline, knows which photos each unit and stop should have, flags anything missing, and sends every property manager a daily report once the night is finished. The table records how every other product handles photo proof and property reporting, and marks where a vendor publishes nothing.

Learn more: Doorstep One proof of service, Doorstep One porter app, Doorstep One reporting

Which valet trash software lets an operator define what gets photographed and proven?

Doorstep One puts the proof definition in the operator’s hands: photo stops for anything beyond unit doors (compactors, trash chutes, recycling areas, whole buildings or floors, or your own types), expected photos with automatic missing-photo alerts, ordered stops for arrival and departure proof, internal-only checks that never reach client reports, and your own violation reasons and condition options. Other products mostly publish door-level photo modes or QR checkpoints; the table compares each.

Learn more: Doorstep One proof of service, Doorstep One violation tracking

How does Doorstep One compare with other valet trash software?

Doorstep One leads where contracts are won and kept. Every property manager gets their own free login, limited to their properties, and a daily report sent only once the night is finished. Up to 10 porters can work one route, with credit and pay split automatically. Problems are flagged before clients notice, and every record can wait for a supervisor’s approval. For Valet Hero specifically, see the head-to-head comparison.

Learn more: Doorstep One product tour, Doorstep One vs Valet Hero, Doorstep One pricing

What does valet trash software cost, and which products include client access?

Doorstep One charges $39 per active team seat per month, or $32 billed annually, and property managers are always free, with no limit. Other valet-specific platforms publish $49.99 per seat, or $100–$1,199 a month on tiers capped by units, properties, or communities, and several limit client portal users or reserve the portal for higher tiers. Actual total cost depends on team and portfolio size.

Learn more: Doorstep One pricing

When should an operator choose purpose-built software instead of a generic tool?

Generic workforce and route tools can cover scheduling, time tracking, forms, and communication, and photo-documentation tools like CompanyCam cover capture, tags, and client galleries. Purpose-built valet trash platforms connect those functions to route execution, unit-level evidence, property reporting, and resident workflows: the records a nightly amenity contract depends on.

Learn more: Doorstep One product tour, Doorstep One vs CompanyCam

Which valet trash software offers resident notifications and live service status?

Doorstep One gives residents pickup schedules, set-out reminders, and live pickup status without an account, plus targeted notices delivered by push and kept in an inbox, with delivered and opened receipts, and photo-backed issue reports. Other valet-specific vendors publish text alerts, broadcasts, or portals, often on higher tiers; the table compares each.

Learn more: Doorstep One resident experience

Build vs. buy, in practice

G&H Trash Valet built and ran its own custom valet-trash platform for years before moving to Doorstep One in 2026. Its customer story documents what changed, measured against that platform’s own database alongside Doorstep One production data. Those figures compare G&H Trash Valet to its previous system—not to any product in the matrix above.

Read the G&H Trash Valet customer story

Software comparison questions

The table includes the valet trash software an independent operator can buy, plus the workforce, photo-documentation, and field-service tools operators most often adapt. Each vendor is labeled by category so purpose-built and adaptable products are not presented as identical.

Some valet trash operators run nightly service on CompanyCam — it is strong general photo documentation, with a session camera and offline sync. Doorstep One keeps that continuous camera (Photo Session) and adds what a nightly valet trash contract needs: unit-level records, violations logged to a specific unit without leaving the camera, required photos on the units and service points you choose, with automatic missing-photo flagging, and a morning report emailed to every property manager. The table shows both products side by side.

This page compares software an independent valet trash operator can buy or adapt. National collection providers primarily sell managed service and do not publicly offer their internal technology as a comparable standalone software product.

Pricing and trial terms were rechecked September 27, 2026; feature pages, documentation, app listings, and signup flows were last reviewed September 27, 2026. Doorstep One reviews the table quarterly.

No. It means the capability was not found in the vendor’s public materials during the review. The vendor may offer it privately or through configuration, integration, or a newer release.

No. Doorstep One publishes this comparison and is one of the products included. To keep that visible, the page dates its review, qualifies ambiguous findings, and provides a correction link.

Evaluate Doorstep One against your own routes

Bring your current workflow, team structure, and reporting requirements. We’ll show you the shipped product and a clear monthly price.