Valet trash proof of service you can verify
When a property manager asks whether service happened last night, you have the record: time- and GPS-stamped photos of the units and service points you require, every violation, and a report that reached them automatically that morning.
Proof is a chain, not a checkbox
A photo alone doesn't prove service — it has to be complete, verified, and sent to the property manager (and reviewed, if you choose). Doorstep One runs the whole chain, every night.
Photos captured — even offline
The native Porter App keeps working with no signal. Porters take one-tap photos at each unit or service point you require, and can check or retake each one before it’s kept. Photos queue safely on the device and sync automatically as soon as the porter reconnects. The platform knows how many photos to expect and catches anything that never arrives.
Geofence verification
Every service record is checked against the property’s geofence. Work logged from outside the fence is flagged automatically.
Problems caught automatically
Every hour, Doorstep One flags missed routes and pickups, skipped parts of a route, missing photos, off-site work, early starts, routes finished too fast or never finished, and reports that couldn’t send. They land in one inbox, so you hear about it before your property manager does.
Supervisor review
Optionally gate the night’s work behind an approval queue. Reviewers approve, fix, or remove records before anything reaches a client report — with locking and a full audit history. A removed record goes back to the porter’s app as a follow-up to redo.
The morning report
Every property manager on the property gets the report automatically once the night’s routes are done and every photo has uploaded (and the night is approved, if you review): All Clear or the violation count, the night’s service-point photos, and a PDF with one page per violation. When you cancel a night and choose to tell the property, the report says “not serviced” and why.
You decide what gets proven
Every property runs differently. Doorstep One proves the service you define — units, yes, but also anything else on the property that matters.
Service points: any checkpoint, not just doors
Compactors, trash chutes, recycling stations, dumpsters, pet and pool areas, whole buildings or floors, a uniform selfie — or anything else with a custom label. Mark a service point as monitored and it's required every service night; a monitored point with no photo is flagged automatically.
One camera for a whole building
In a Photo Session, the porter's first shot opens the service record and every later shot attaches to it. Set up a building- or floor-level service point and porters document the whole area continuously — no picking individual units between photos.
Internal checks and QA routes
Ask for an arrival selfie — on site, on time, in uniform — as the first stage of the route, or set up a whole QA route a manager walks once a month to check the porters’ work. Both are logged like any other work and never appear to property managers or in their reports.
Condition statuses, not just photos
Attach a status list to any service point — Compactor: Full, Empty, Overflowing; Chute: Clear, Clogged, Door Broken. Porters answer in one tap, shared statuses flow into the morning report, and history keeps the labels exactly as recorded.
Then sequence the night your way — an arrival stage with the selfie and a compactor photo, the route itself, a departure photo before the porter leaves — with route stages in the order you define. Or keep it to a single stage and let porters work it their way.
The chain, in production
One operator, one month of evidence
Here is what the chain produced across G&H Trash Valet’s portfolio in July 2026.
24,177
Service records in July 2026
99.9%
Included photo evidence
98.2%
GPS-verified
Any night, reconstructed
Monitoring history means any past service day can be reconstructed exactly as it happened — which units were monitored, what was logged, what was photographed, and who reviewed it. When a dispute surfaces weeks later, the evidence is still there.
- Timestamped service records for every monitored unit
- Org-wide audit trail on every change
- On team routes, every record shows which porter logged it
- On-demand reports for any past dates, up to 31 days at a time
- Shareable report links for property managers
Evidence that survives the real world
Trash night happens in concrete breezeways and basement trash rooms with no signal. Photos queue on the device, upload in the background — even after the app closes — and the platform flags any photo that never arrives.
- Keeps working with no signal
- Background photo uploads that survive app closes
- Missing photos caught automatically, door by door
- Retries never create duplicate records
What proof of service unlocks
Verification isn't paperwork — it's how contracts get renewed.
Renewals with receipts
Walk into every renewal conversation with months of verified service history.
Disputes settled in seconds
A resident claims a miss? Pull that unit’s record from that night: photos if it was monitored or flagged, times, location, and the route’s activity.
You find out first
Problems surface to you hourly — not to your property manager the next morning.
PM trust on autopilot
Unlimited free property manager logins and automatic morning reports keep every PM informed without a single phone call.
Violations that hold up
Photo-required violation records with PDF export, ready for lease enforcement.
An answer for every RFP
The verification checklist national providers taught PMs to demand — answered, line by line.
Give every property manager proof, not promises
See the full evidence chain on a real operation in a focused 30-minute demo.
Or start your free trial now. Your first month is free, and no card is required.