From “trust me” to “see for yourself”
When a property manager asks whether service happened last night, most operators have a story. Doorstep One operators have timestamped, geofence-verified photos of every doorstep — and configured recipients can already have the report by breakfast.
Proof is a chain, not a checkbox
A photo alone doesn't prove service — it has to be complete, verified, reviewed, and delivered. Doorstep One runs the whole chain, every night.
Photos captured — even offline
The native Porter App keeps working with no signal. Porters take one-tap photos at each stop, which queue safely on the device and sync automatically as soon as the porter reconnects. Expected-photo reconciliation catches anything that never arrives.
Geofence verification
Every service record is checked against the property’s geofence. Work logged from outside the fence is flagged as an exception, automatically.
Automatic exception detection
Every hour, the system sweeps for missed pickups, missed routes, missing photos, geofence failures, and suspiciously fast completions — and puts them in one inbox before your property manager notices.
Supervisor review
Optionally gate the night’s work behind an approval queue. Reviewers approve, reject, or fix records before anything reaches a client report — with locking and a full audit history.
The morning report
A daily property report reaches its configured recipients with the service date, violation count, violations PDF, and before-service, after-service, and service-point photos. Delivered automatically by email on schedule.
Any night, reconstructed
Monitoring history means any past service day can be reconstructed exactly as it happened — which units were monitored, what was collected, what was photographed, and who reviewed it. When a dispute surfaces weeks later, the evidence is still there.
- Timestamped service records for every monitored unit
- Org-wide audit trail on every change
- On-demand reports for any date range
- Shareable report links for property managers
Evidence that survives the real world
Trash night happens in concrete breezeways and basement trash rooms with no signal. Photos queue on the device, upload in the background — even after the app closes — and the platform reconciles every photo it was promised.
- Offline-first porter app with automatic sync
- Background photo uploads that survive app closes
- Expected-photo-count reconciliation per stop
- Idempotent sync — retries never duplicate records
What proof of service unlocks
Verification isn't paperwork — it's how contracts get renewed.
Renewals with receipts
Walk into every renewal conversation with months of verified service history.
Disputes settled in seconds
A resident claims a miss? Pull the photo from that doorstep, that night.
You find out first
Exceptions surface to you hourly — not to your property manager the next morning.
PM trust on autopilot
Free portal seats and automated reports keep every PM informed without a single phone call.
Violations that hold up
Photo-required violation records with PDF export, ready for lease enforcement.
An answer for every RFP
The verification checklist national providers taught PMs to demand — answered, line by line.
Give every property manager proof, not promises
See the full evidence chain on a real operation in a focused 30-minute demo.
First month free, then $19.50 per active team seat per month for 12 months. The monthly list price is $39.
Available to new Doorstep One customers who start within 14 days of their demo.