Valet trash software for the whole service night
The operating system for valet trash
Schedule routes, guide porters, monitor live progress, review work together, and prepare payroll and client reports—all in one connected workflow.
109,000+
Doors under nightly service
525+
Communities serviced
1,100+
Route-nights every week
9,600+
Violations documented monthly
“We had invested six figures building software around our own operation. After piloting Doorstep One, we found a more capable platform—with live operations, exception reporting, property reporting, and payroll—for far less than continuing to build and maintain it ourselves.”
Leadership team, G&H Trash ValetThe industry runs on duct tape
Most valet trash operators juggle spreadsheets, WhatsApp groups, and paper logs. Property managers get morning-after excuses instead of proof. And every missed pickup chips away at the contract renewal.
There's a better way.
Fragmented Tools
Spreadsheets for routes, WhatsApp for communication, paper for violations. Nothing talks to anything else.
“Did you actually service last night?”
When a property manager asks, most operators have nothing to show. No proof means every complaint becomes a credibility fight.
Porter Turnover
Disorganized routes, unfair workloads, and zero recognition drive the industry's #1 problem: losing good porters.
The connected alternative
One system carries the whole service night.
Plan the route, guide the work, prove the units and service points that matter, and send the report—without rebuilding the story across four different tools.
01
Plan
Build routes and staff the week.
02
Run
Guide every porter, door by door.
03
Prove
Prove the units and service points you require and catch what went wrong.
04
Report
Send the full story to clients and payroll.
Porter Mobile App
Purpose-built for the field, in English and Spanish. Porters learn it in minutes — clear route instructions, one-tap photos, violation logging — and it keeps working with zero cell signal.
- Simple enough to use on night one
- Works offline and syncs when signal returns
- One-tap photo documentation
- English and Spanish, out of the box
Operations Command Center
See every route, every property, and every porter from a single dashboard. Drag once to staff the week, watch the night move in real time, and review completed work together.
- Route creation with property and unit assignment
- Schedule board with weekly workload view
- Live GPS map during active routes
Nightly Proof of Service
Porters photograph the units and service points you choose, and every photo is stamped with time and GPS. Doorstep One knows which photos to expect and flags any that never arrive, so a miss surfaces to you first, not to your property manager.
- Photo evidence with automatic completeness checks
- Geofence verification at every property
- Missed routes and pickups, skipped areas, missing photos, early starts, and rushed routes flagged every hour
- A branded report in every property manager’s inbox each morning
Violations That Hold Up
Photo-first violation records with your own reasons, the collection outcome, time, and location, and the same problem is never recorded twice. Export a professional PDF your property manager can forward to the resident — with clear evidence instead of conflicting accounts.
- Photo required on every violation
- PDF export with map snapshot and metadata
- Violation summaries in every daily report
Residents See It Happen — and Hear When Plans Change
Connected residents see schedules, get set-out reminders, and watch service turn live. Your team can send targeted operational notices by push plus a persistent inbox, and residents can report a service issue, with photos, straight to your team.
- QR- and invite-link-guided connection
- Set-out reminders and live service status
- Service alerts, schedule changes, and property announcements
- Persistent inbox with delivery and open visibility
- Optional service-issue reports, with photos and your own reasons
Depth where it counts
From 20 properties to 300, Doorstep One runs the whole night, not just the checklist.
Team Routes
Put two to ten porters on one route. Every phone shows teammates’ finished doors in real time, each porter is credited for their own work, and night pay splits itself.
Explore Team RoutesSupervisors on the Phone
The Monitor tab shows tonight by what needs attention; open the photos, reach the porter, or step in.
Supervisor Review
Route work can flow through an approval queue before it reaches reports — with locking, edits, and a full audit trail.
Automatic Problem Detection
Every hour, Doorstep One flags missed routes and pickups, skipped parts of a route, missing photos, off-site work, early starts, routes finished too fast or never finished, and reports that couldn’t send, so you hear about it before your property manager does.
Reports That Wait for the Night
The morning report goes out once every route is done and every photo has uploaded (and the night is approved, if you review), never half-finished.
Unlimited Property Managers, Free
Every manager gets their own login, their own morning report, and the violations and photos for their properties.
Resident Notices & Issues
Send targeted operational notices by push plus a persistent inbox, and let residents report a service issue, with photos, straight to your team.
Evidence That Survives
Photos upload in the background — even if the app closes — and the system flags any photo that never arrives.
Audit Trail
Every change to every record, tracked. Reconstruct any service night, any past date, with monitoring history.
Built for every role in the industry
Whether you run the operation, manage the property, or are starting from scratch — Doorstep One has you covered.
Valet Trash Operators
Keep every community you've signed. Proof of service, automated PM reporting, and one command center for the whole operation.
Learn MoreProperty Managers
Verified service every morning — photo evidence, violation reports, and a free portal login of your own.
Learn MoreEntrepreneurs
Starting a valet trash business? Launch on the same professional rails the big operators run on.
Learn MoreSee Doorstep One on your own operation
A focused 30-minute demo on real data: your routes, your properties, your questions.
Or start your free trial now. Your first month is free, and no card is required.